Megumi's team will ship your order within 7-10 business days. This may change during holiday seasons.

For more information regarding shipping durations and destinations please check our Shipping Information page here

We hope that your Catfe goodies arrive safely and you love them! If you happen to have a problem with your order like damaged items, missing items, incorrect items please do not hesitate to contact us!

We do not provide refunds/exchanges/returns for lost items, mis-delivered items, disliking the item, or due to changing your mind.

See something you like, but want to see it in person? Come visit us at one of the many conventions we attend! You can find our event schedule here.